Sales

Job Purpose:

Directly engage showroom visitors, assess technical needs, and recommend optimal electronic products and smart devices to drive sales targets. Enhance customer satisfaction and repeat business by combining hands-on technical product expertise with modern CRM and Sales AI technologies.

Key Responsibilities:

• Welcoming showroom visitors, identifying their technology requirements, and providing tailored product advice.
• Conducting live product demonstrations to highlight specifications, performance features, and value propositions.
• Closing sales transactions, handling POS billing, and leveraging cross-selling/up-selling opportunities for accessories and warranties.
• Maintaining showroom visual merchandising standards, interactive display units, and product safety protocols.
• Utilizing CRM tools and AI-assisted sales platforms to track customer preferences and purchasing history.
• Monitoring showroom inventory levels in coordination with warehouse teams to ensure fast-selling items remain stocked.
• Addressing customer technical inquiries regarding product specifications, warranties, and basic troubleshooting.
• Generating daily sales reports and tracking emerging electronics trends in the local market.

Qualifications:

• Diploma or Bachelor’s degree in Information Technology, Computer Engineering, Business Administration, or a related field.
• 1 to 3 years of experience in retail sales, consumer electronics, or tech showroom environments.
• Proficiency with Point of Sale (POS) applications, CRM software, and digital inventory tools.
• Strong passion for consumer tech, smart home devices, and personal electronics, with the ability to explain complex specs clearly.

Competencies: Technical product mastery, persuasive selling and negotiation skills, customer-centric orientation, analytical problem-solving, and resilience under peak retail hours.